- SAFE PAYMENTS
With global payment options, your payment at SunnySips is secure and fast.
- LOGISTICS GUARANTEE
1. Provide accurate logistics tracking service for each parcel!
- SECURITY & PRIVACY
Protecting your privacy is IMPORTANT to us! We DO NOT sell your personal information and your information will only be in accordance with our privacy policy in order to improve better service.
Learn more about our Privacy Policy.
- CUSTOMER SERVICE
Our customer service is always here, and we look forward to hearing from you! Contact via info@oursunnysips.com, we will be with you very soon!
Delivery Time
The estimated delivery time is 8-20 business days, depending on the destination country. Please check the shipping policy for more details.
The tracking information will be updated after the package arrives at the destination country (up to 7 business days after receiving the order confirmation email).
Delivery Range
We currently ship to the United States
Order Cancellation and Modification Refund Policy
If your order has not been processed, you can cancel the order within 2 hours by sending an email to our customer service at info@oursunnysips.com. and provide your order number, contact information and cancellation reason.
Return Refund Policy
If your order has been processed, we will provide return and refund services under the following conditions:
1. If you want to return the product, please contact our customer service within 14 days after receiving the package (determine the arrival date based on the tracking information).
2. All items must be unworn, in original condition, with original packaging and all tags.
3. Damaged or wrong item received (Please check your order when you receive the item. If the item is defective, damaged or you received the wrong item, please contact us immediately so that we can evaluate the problem and correct it. We will resend the correct product or refund you unconditionally)
4. The item is the wrong size or unsatisfactory quality
